Posted on Mon, Mar 19, 2012
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| Kendall Stauffer and Digium founder Mark Spencer |
Stauffer technologies president Kendall Stauffer was invited to participate in a panel of Switchvox development experts at Astricon The panel was moderated by Dave Michels, noted UC expert and well known UC blogger . Each panelist had switchvox integration expertise and explained both business problems solved and several of the companies switchvox integration solutions as well as discuss application program interface
Mr Michaels made an interesting observation by posing the question "which is more open - an open source system, or an open api system, pointing out that once you modify an open source system you often can no longer update to new versions, while open api systems allow extreemly tight integration in a manner that is usually un affected by version updates and service packs.
Angie Reed, product marketing manager for Switchvox said "Partners like Stauffer Technologies really help show off the flexibility and power of the Extend API capabilities in Switchvox. By creating custom solutions for customers to integrate their CRM systems and other applications with their phone system, they can really solve individual business problems"
Stauffer Technologies can help your increase its mobility and interaction, call us today for a no obligation consultation and demo. 
Posted on Fri, Mar 25, 2011
The amazing Advants model 52 Interactive Voice Recognition system is the smallest production system to date. This system can help small offices stay competitive and avoid costly monthly hosting charges by offering high quality Automated customer service in the security of their own offices, allowing them to have premise based IVR and voice 
broadcasting. This tiny system is capable of similar full voice recognition and text to speech processing apps as run on our larger systems, and is only limited in the number of calls it can take at the same time.
Features include:
- Can directly connect to most voip providers or Sip phone systems
- Web based administration
- High quality voice recognition and text to speech
- Up to 6 simultaneous calls
- Energy efficient
- Can run Voicexml programs, or Advants10 solutions
- Outbound calling and appointment reminders
- Great starter system for small offices
- Uses include; voice activated auto attendant, custom DB lookup system, predictive dialing, Medical reminders
Pictured here, The Advants model 52 compared to a coffee cup. Cup (and receptionists!) not needed!
Posted on Sat, Mar 05, 2011
Stauffer Technologies has been prominently featured an a recent press release by Digium, creators of Asterisk, and Switchvox. This article talks about the listing of our Microsoft CRM Integration with their products! This has been picked up by many feeds, including TMCnet. Stauffer Digium Press Release
Posted on Thu, Feb 10, 2011
Stauffer Technologies released Version 1.2 of its Microsoft Dynamics CRM integration add on for Switchvox. This version includes easy user setup and the ability to select screen pop ups from leads, accounts, contacts, or all.
The package allows you to work with Microsoft Dynamics CRM directly on Switchboard, also has click to call, and allows for easy addition of call records. "It took a bit of effort to get integration working smoothly, but our team has everything operating nicely now and is well tested, including at a 70 plus user installation. I am excited about us bringing this Switchvox Switchboard custom panel into reality!" said Kendall Stauffer, company president.
Features include:
- Easy extension setup
- Works on Terminal Server clients and sessions
- Works on any computer that can run Microsoft Dynamics CRM
- reasonable pricing
- excellent support
In addition, Stauffer Technologies can modify this to work exactly the way that best suits your needs! More details and better screen shots coming soon!
Posted on Mon, Jan 31, 2011
Stauffer Technologies added The Switchvox SMB line from Digium its inventory of outstanding Software based PBX systems. This allows us to have a long proven enterprise offering that maintains our vision of open standards based total office integration at cutting edge prices. STI has a very capable staff including certified Switchvox sales, certified technical staff, in addition to certified Asterisk professionals. Our team has already developed and implemented a custom Microsoft Dynamics CRM integration solution, which we will be offering to others soon. Digium is the company responsible for the Asterisk software based PBX that has become one of the most popular PBX's in the world and started the Open Standards Telephone system revolution. Details of our latest installations and CRM add on coming soon!
Posted on Fri, Dec 03, 2010
Stauffer Technologies, Inc became a 3CX Ip based PBX preferred certified partner on Dec 4, 2010 with its company president jumping in and passing the 3CX certification process. Stauffer said "This test was more difficult than I expected, but I think I did really well on it. 18 plus years experience with computer telephony helped!" Other STI techs will now follow suite, as Stauffer technologies is excited about and committed to this technology and actively seeking to spread its install base, including integration of its IVR systems as well as creating other custom additions to this technology.
Posted on Mon, Nov 22, 2010
Stauffer Technologies, Inc has been selected as a preferred certified partner and reseller for the 3CX line of Windows based IP phone systems. This software based phone system has a huge feature 
offering, integrates well with most IP telephone equipment and software, and allows us to offer a complete Windows unified messaging as well as PBX solution. According to Ken Stauffer, President of Stauffer Technologies, Inc., "This amazing product balances our product offering, allowing us to provide very high quality state of the art replacement for traditional office equipment, dramatically increasing features, while reducing costs". The technical staff at Stauffer has been working with IP phone technology since its inception, making them the perfect partner to keep these systems running efficiently. Click here for more info on 3CX IP PBX
Posted on Fri, Nov 12, 2010
BBB system technical history has again been made as Stauffer Technologies has just released a major update to the Advants BBB National IVR based report lookup, which has been in operation since 2005 and has reliably provided more than one million reports!. Our unique Advants 10 for BBB national report engine is now more accurate due to a new data feed from The Council of Better Business Bureaus, a major revision. This system was upgraded from using a copy of the raw data sent from 130+ bureaus to using a subset copy of the actual CIBR database. Permission for this had to be passed by the IT committee and finally the CBBB Board, which took more than 3 years. This new feed makes our national lookup in sync with CIBR, whereas our old feed was about 20 hours behind. It also is much more accurate as we can leverage duplicate and erroneous data filtering and correction that the CIBR upload system has in place.
Posted on Tue, Oct 19, 2010
Advants10 from Stauffer Technologies continues to spread across the US, including a recent onsite system for the BBB of Winston Salem SC, and 4 other offices (some companies that don't endorse any product or service do not want to be mentioned by name!)
These systems include our national BBB report voice lookup engine, Marketing Manager, which develops and researches sales leads, as well as our reminder system that does voice broadcasting, in this case reminding companies that they haven't responded to complaints.
Posted on Mon, Mar 01, 2010
ADVANTS 10 NVS System and Bureau Marketing Manager Module was installed at the San Diego and Imperial Counties Better Business Bureau in California.