IPBX Phone System Design, Installation, Support

What is an IPBX and why do I need one?

Phone systems have changed so dramatically over the last few years that we thought it deserved a new name - IPBX!  These systems are not just VOIP replacements of a traditional phone system, but a total rethink of the way we communicate. They leverage technology to augment  and give employees advanced features along with traditional ones, like an extension number and the ability to conference, transfer and dial other colleagues and ring groups. All calls are sent via data packets over a data network, meaning all hardware plugs in with a network cable like your PC does (can also use WIFI), instead of having a hard wired dedicated cable for each phone device and incoming line. You can still connect existing phone lines to the IP PBX or eliminate incoming phone lines completely Voice over IP implementation. These systems are reliable, scalable and typically have many more features than traditional systems, at attractive prices.

Everything that works for you now can be maintained or implemented in an IP/PBX, so you will not miss any current features. And, newer phones have HD audio, which is the first improvement in telephone sound quality in 50 years!

Some advanced features of IPBX include

• Easy integration with CRM and outlook

• Built on open standards - can reuse hardware

• Web Based administration

• Web based call routing, status viewing

• ACD functions like agent log in and call wait time announce

• Easy integration with Advants10 IVR system!

• Inbound fax to email

• Handsets no longer have to be in office, can be anywhere there is internet

• Systems can be linked 

• Add extra handsets without having to add cards and wiring to PBX

  

• Video Phone, call conferencing

• Find me

• Voice mail to email, check with web page

• User groups and rights

• Easy Branch office integration

• Presence features and IM integration

We can supply Asterisk Now, Trixbox, Trixbox Pro, Switchvox, or 3CX together with our custom software and expertise to revolutionize your office communications as well as communication savings!!