Stauffer Technologies, Inc. is a Microsoft Gold Partner, located in Mentor, Ohio, we specialize in Business IT strategies, and automating customer service. We have worked with over eighty organizations to streamline business and manufacturing processes through the application of innovative computer software and hardware systems. In addition to custom development and consulting services, we currently offer the following VOIP related turnkey systems.
Stauffer Technologies Next Generation IVR Systems
Advants™, a next generation interactive voice response (IVR) telephony system, using state of the art voice recognition, and text-to-speech technology. Simple administrations is handled completely through browser based administration screens. Phone line connection is through virtually any hardware or software (VOIP) based format. The core components can be easily modified for your specific customer service needs. For more information
contact Ken Stauffer…
Stauffer Technologies Next Generation Attendant Suite
Advants 10(tm) is an automated attendant, voicemail , and telephone-CRM integration system for small and medium enterprises. This system augments the UM capabilities of Exchange 2007, or can be operated stand alone. Advants10™ Attendant Suite offers the capabilities of an expensive bespoke system in an affordable and easy to administer package.
Utilizes Office Communication Server 2007
Integrated with over 40 traditional PBX systems as well as Asterisk
Offers speech recognition interface for inbound callers
Can be integrated with your scheduling application or CRM database to provide automated, interactive, telephone-based status reporting
Automated outbound calling capability for reminders, telemarketing, surveys, etc.
Applications include credit unions, medical offices, government agencies, and not for profits.
Works with both traditional phone systems and IP/PBX’s.
